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Store Policies
Ordering Online
Ordering Online with us is safe and
secure! We employ a method of interaction with our
visitors that does not compromise credit card
information. This online system is 100% secure.
A note about the Fair Credit Billing Act:
Under this act, your bank limits your total loss and
cannot hold you liable for more than fifty dollars of
reported fraudulent charges. In the event your card is
used in a fraudulent manner, you must notify your bank
or card issuer immediately and in accordance with its
reporting rules and procedures.
We encourage you to feel comfortable
using your credit card to conduct commerce on our site.
If you wish, you may print out our online order form and
send the form along with a U.S. Postal Money Order or
call 1-800-366-6701 for COD shipping.
Note: Due to differences in monitors,
colors may vary.
Shipping Information
Shipping and Handling Charges, Cosmetics:
$0.01 - $25.00 = $6.00 s/h;
$25.01 - $150.00 = $9.00 s/h;
$150.01 - and up = $15.00 s/h.
Makeup Cases: $18.00 each case.
Shipping
includes insurance and tracking. All items
shipped USPS or UPS. No items will be shipped to a Post Office Box.
US Delivery - order delivery within 3-8
business days from ship date.
Please Note: All Online orders are
shipped and delivered on business days - Tuesday -
Friday, excluding holidays.
Returns and Exchanges
We are committed to offering our
Customers the finest cosmetic products available. If you
feel the products you received from our Online Store do
not meet this expectation, simply call 1-800-366-6701
and speak to a customer service representative regarding
returns. All claims MUST be made within 15 days of
receipt of order. You must speak to a customer service
representative before any return can be authorized.
Every item we sell is carefully inspected
before it is shipped. If merchandise is defective or
damaged upon receipt please contact us immediately after
your package arrives for return authorization.
Regrettably, shipping and handling fees
are not refundable.
If your package was damaged in shipment
by the carrier, save the box and the merchandise and
notify us immediately at 1-800-366-6701.
The
carrier will inspect and pick up the damaged package and
the damaged items will be replaced. |